CVE intelligence and bounded remediation

CVE-2026-6875 — ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform

Critical CVSS 9.5

ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow platform. ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates have also been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners. We are not currently aware of exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Severity
Critical
CVSS
9.5 (4.0)
Published
2026-07-13
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-94

Affected products

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Matched remediation archetype

Command, code, expression, and template injection

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Check exposure

  • Trace untrusted values to process execution, interpreters, evaluators, template engines, dynamic imports, and administrative scripting features.
  • Determine whether the affected path is reachable across each trust boundary and which service account or host privilege it inherits.
  • Review configuration for optional execution features, unsafe compatibility modes, and shell invocation.

Remediate safely

  • Replace string-built commands or evaluated code with fixed operations and structured argument APIs that do not invoke a shell.
  • Use strict allowlists for operation identifiers and reject unexpected input before it reaches any interpreter.
  • Update the affected component and add inert regression tests covering metacharacters, encoding variants, and alternate request paths.

Authoritative sources

Complete CVE record and remediation plan

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