CVE intelligence and bounded remediation
CVE-2026-63081 — Perfect Support Ticketing & Document Management System security vulnerability
Perfect Support Ticketing & Document Management System through 1.7 contains a stored cross-site scripting vulnerability that allows authenticated attackers with Agent-level privileges to inject malicious payloads into the Notes field of assigned support tickets. Attackers can store malicious scripts that execute in the browser context of any user who views the affected ticket notes, including Superadmin users, enabling session hijacking or unauthorized actions on behalf of the victim.
- Severity
- Medium
- CVSS
- 5.4 (3.1)
- Published
- 2026-07-16
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-79
Affected products
No browser-safe affected-product rows are available.
Matched remediation archetype
Cross-site scripting and unsafe browser output
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace reflected, stored, and DOM-derived untrusted values into HTML, attributes, URLs, styles, scripts, and client-side template sinks.
- Identify affected origins, authenticated user roles, sensitive browser capabilities, and where content is shared across tenants.
- Review framework escaping, rich-text sanitization, legacy templates, and client-side rendering paths.
Remediate safely
- Use context-aware framework output encoding and safe DOM APIs; keep untrusted data out of executable contexts.
- Sanitize intentionally supported markup with a maintained allowlist policy and validate URLs and attributes separately.
- Update affected rendering components and add tests for every output context using inert sentinel markup.
Authoritative sources
Complete CVE record and remediation plan
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