CVE intelligence and bounded remediation

CVE-2026-40566 — FreeScout is a free self-hosted help desk and shared mailbox

Medium CVSS 4.1

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a Server-Side Request Forgery (SSRF) vulnerability in the IMAP/SMTP connection test functionality of FreeScout's `MailboxesController`. Three AJAX actions `fetch_test` (line 731), `send_test` (line 682), and `imap_folders` (line 773) in `app/Http/Controllers/MailboxesController.php` pass admin-configured `in_server`/`in_port` and `out_server`/`out_port` values directly to `fsockopen()` via `Helper::checkPort()` and to IMAP/SMTP client connections with zero SSRF protection. There is no IP validation, no hostname restriction, no blocklist of internal ranges, and no call to the project's own `sanitizeRemoteUrl()` or `checkUrlIpAndHost()` functions. The validation block in `connectionIncomingSave()` is entirely commented out. An authenticated admin can configure a mailbox's IMAP or SMTP server to point at any internal host and port, then trigger a connection test. The server opens raw TCP connections (via `fsockopen()`) and protocol-level connections (via IMAP client or SMTP transport) to the attacker-specified target. The response differentiates open from closed ports, enabling internal netwo…

Severity
Medium
CVSS
4.1 (3.1)
Published
2026-04-21
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-918

Affected products

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Matched remediation archetype

Server-side request forgery and unintended proxying

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Inventory server-side URL fetchers, webhooks, importers, previews, redirects, proxies, and protocol handlers reachable from untrusted input.
  • Map egress paths to internal services, metadata endpoints, loopback, private address space, and privileged control planes.
  • Review DNS resolution, redirect, proxy, credential-forwarding, and URL parsing behavior without requesting sensitive targets.

Remediate safely

  • Replace arbitrary destinations with named integrations or a strict allowlist of schemes, hosts, ports, and paths.
  • Resolve and validate every destination and redirect hop, then enforce egress policy independently of application checks.
  • Remove ambient credentials and sensitive headers from fetchers; apply response size, time, and content limits.

Authoritative sources

Complete CVE record and remediation plan

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