CVE intelligence and bounded remediation
CVE-2026-34719 — Zammad is a web based open source helpdesk/customer support system
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back addresses, or link-local addresses — only the URL scheme (HTTP/HTTPS) as well as the hostname was checked. This could end up in retrieving confidential metadata of cloud/hosting providers. The existing check is now extended and is applied when configuring webhooks as well as triggering webhook jobs. This vulnerability is fixed in 7.0.1 and 6.5.4.
- Severity
- High
- CVSS
- 8.3 (4.0)
- Published
- 2026-04-08
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-918
Affected products
- zammad / zammad
- zammad / zammad / 7.0.0
Matched remediation archetype
Server-side request forgery and unintended proxying
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Inventory server-side URL fetchers, webhooks, importers, previews, redirects, proxies, and protocol handlers reachable from untrusted input.
- Map egress paths to internal services, metadata endpoints, loopback, private address space, and privileged control planes.
- Review DNS resolution, redirect, proxy, credential-forwarding, and URL parsing behavior without requesting sensitive targets.
Remediate safely
- Replace arbitrary destinations with named integrations or a strict allowlist of schemes, hosts, ports, and paths.
- Resolve and validate every destination and redirect hop, then enforce egress policy independently of application checks.
- Remove ambient credentials and sensitive headers from fetchers; apply response size, time, and content limits.
Authoritative sources
Complete CVE record and remediation plan
The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.