CVE intelligence and bounded remediation
CVE-2026-34443 — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.
- Severity
- Medium
- CVSS
- 6.9 (4.0)
- Published
- 2026-03-31
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-918
Affected products
- freescout / freescout
Matched remediation archetype
Server-side request forgery and unintended proxying
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Inventory server-side URL fetchers, webhooks, importers, previews, redirects, proxies, and protocol handlers reachable from untrusted input.
- Map egress paths to internal services, metadata endpoints, loopback, private address space, and privileged control planes.
- Review DNS resolution, redirect, proxy, credential-forwarding, and URL parsing behavior without requesting sensitive targets.
Remediate safely
- Replace arbitrary destinations with named integrations or a strict allowlist of schemes, hosts, ports, and paths.
- Resolve and validate every destination and redirect hop, then enforce egress policy independently of application checks.
- Remove ambient credentials and sensitive headers from fetchers; apply response size, time, and content limits.
Authoritative sources
Complete CVE record and remediation plan
The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.