CVE intelligence and bounded remediation

CVE-2026-27636 — FreeScout is a free help desk and shared inbox built with PHP's Laravel framework

High CVSS 8.8

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in `app/Misc/Helper.php` does not include `.htaccess` or `.user.ini` files. On Apache servers with `AllowOverride All` (a common configuration), an authenticated user can upload a `.htaccess` file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637. Version 1.8.206 fixes both vulnerabilities.

Severity
High
CVSS
8.8 (3.1)
Published
2026-02-25
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-434

Affected products

  • freescout / freescout

Matched remediation archetype

Path traversal, unsafe upload, and file handling

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
  • Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
  • Review canonicalization and containment checks across supported operating systems and storage backends.

Remediate safely

  • Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
  • Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
  • Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.

Authoritative sources

Complete CVE record and remediation plan

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