CVE intelligence and bounded remediation
CVE-2026-23757 — Gfi Helpdesk security vulnerability
GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.
- Severity
- Medium
- CVSS
- 5.4 (3.1)
- Published
- 2026-04-20
- CISA KEV
- Not currently listed
- Ecosystem
- javascript/npm
- Weaknesses
- CWE-79
Affected products
- gfi / helpdesk
Matched remediation archetype
Cross-site scripting and unsafe browser output
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace reflected, stored, and DOM-derived untrusted values into HTML, attributes, URLs, styles, scripts, and client-side template sinks.
- Identify affected origins, authenticated user roles, sensitive browser capabilities, and where content is shared across tenants.
- Review framework escaping, rich-text sanitization, legacy templates, and client-side rendering paths.
Remediate safely
- Use context-aware framework output encoding and safe DOM APIs; keep untrusted data out of executable contexts.
- Sanitize intentionally supported markup with a maintained allowlist policy and validate URLs and attributes separately.
- Update affected rendering components and add tests for every output context using inert sentinel markup.
Authoritative sources
Complete CVE record and remediation plan
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