CVE intelligence and bounded remediation

CVE-2026-20045 — Cisco Unified Communications Products Code Injection Vulnerability

Critical CVSS 9.8 CISA KEV

A vulnerability in Cisco Unified Communications Manager (Unified CM), Cisco Unified Communications Manager Session Management Edition (Unified CM SME), Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P), Cisco Unity Connection, and Cisco Webex Calling Dedicated Instance could allow an unauthenticated, remote attacker to execute arbitrary commands on the underlying operating system of an affected device.  This vulnerability is due to improper validation of user-supplied input in HTTP requests. An attacker could exploit this vulnerability by sending a sequence of crafted HTTP requests to the web-based management interface of an affected device. A successful exploit could allow the attacker to obtain user-level access to the underlying operating system and then elevate privileges to root.  Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root.

Severity
Critical
CVSS
9.8 (3.1)
Published
2026-01-21
CISA KEV
Known exploited
Ecosystem
software/application
Weaknesses
CWE-94

Affected products

  • cisco / unified_communications_manager
  • cisco / unified_communications_manager_im_and_presence_service
  • cisco / unity_connection

Showing 3 representative product identities from 8 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Command, code, expression, and template injection

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Check exposure

  • Trace untrusted values to process execution, interpreters, evaluators, template engines, dynamic imports, and administrative scripting features.
  • Determine whether the affected path is reachable across each trust boundary and which service account or host privilege it inherits.
  • Review configuration for optional execution features, unsafe compatibility modes, and shell invocation.

Remediate safely

  • Replace string-built commands or evaluated code with fixed operations and structured argument APIs that do not invoke a shell.
  • Use strict allowlists for operation identifiers and reject unexpected input before it reaches any interpreter.
  • Update the affected component and add inert regression tests covering metacharacters, encoding variants, and alternate request paths.

Authoritative sources

Complete CVE record and remediation plan

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