CVE intelligence and bounded remediation
CVE-2026-0683 — SupportCandy security vulnerability
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
- Severity
- Medium
- CVSS
- 6.5 (3.1)
- Published
- 2026-01-31
- CISA KEV
- Not currently listed
- Ecosystem
- php/wordpress
- Weaknesses
- CWE-89
Affected products
No browser-safe affected-product rows are available.
Matched remediation archetype
SQL and data-query injection
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Check exposure
- Trace request, message, file, and stored values into SQL, ORM query fragments, filters, sort expressions, and other data-query languages.
- Inventory database roles, reachable schemas, multi-tenant boundaries, and whether stacked or administrative operations are enabled.
- Check both direct queries and second-order use of previously stored values.
Remediate safely
- Use parameterized queries or safe query builders for all values; map identifiers and operators through explicit allowlists.
- Remove raw query concatenation and give the application account only the tables and operations it requires.
- Update affected data-access components and add regression tests for query structure preservation with inert edge-case inputs.
Authoritative sources
Complete CVE record and remediation plan
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