CVE intelligence and bounded remediation

CVE-2025-7204 — Connectwise Professional Service Automation security vulnerability

Medium CVSS 6.5

In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes. An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.

Severity
Medium
CVSS
6.5 (3.1)
Published
2025-07-09
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-201

Affected products

  • connectwise / professional_service_automation

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.