CVE intelligence and bounded remediation

CVE-2025-71257 — Bmc Footprints Itsm security vulnerability

Critical CVSS 9.1

BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain an authentication bypass vulnerability due to improper enforcement of security filters on restricted REST API endpoints and servlets. Unauthenticated remote attackers can bypass access controls to invoke restricted functionality and gain unauthorized access to application data and modify system resources. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.

Severity
Critical
CVSS
9.1 (3.1)
Published
2026-03-19
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-306

Affected products

  • bmc / footprints_itsm

Matched remediation archetype

Authentication bypass and missing authentication

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map every affected endpoint and protocol path, including alternate ports, legacy routes, recovery flows, service accounts, and machine-to-machine access.
  • Confirm which deployments enable the affected authentication mode and whether the interface is reachable from untrusted networks.
  • Review session, token, credential, and proxy trust configuration without attempting account takeover.

Remediate safely

  • Apply the supported fix and centralize fail-closed authentication before protected request handling.
  • Remove default or embedded credentials, rotate affected secrets and sessions, and bind authentication decisions to the intended audience and channel.
  • Add negative tests for alternate routes, malformed or absent credentials, recovery flows, and proxy-derived identity.

Authoritative sources

Complete CVE record and remediation plan

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