CVE intelligence and bounded remediation

CVE-2025-68927 — Libredesk is a self-hosted customer support desk

High CVSS 7.3

Libredesk is a self-hosted customer support desk. Prior to version 0.8.6-beta, LibreDesk is vulnerable to stored HTML injection in the contact notes feature. When adding notes via POST /api/v1/contacts/{id}/notes, the backend automatically wraps user input in <p> tags. However, by intercepting the request and removing the <p> tag, an attacker can inject arbitrary HTML elements such as forms and images, which are then stored and rendered without proper sanitization. This can lead to phishing, CSRF-style forced actions, and UI redress attacks. This issue has been patched in version 0.8.6-beta.

Severity
High
CVSS
7.3 (4.0)
Published
2025-12-27
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-79

Affected products

  • libredesk / libredesk

Matched remediation archetype

Cross-site scripting and unsafe browser output

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Check exposure

  • Trace reflected, stored, and DOM-derived untrusted values into HTML, attributes, URLs, styles, scripts, and client-side template sinks.
  • Identify affected origins, authenticated user roles, sensitive browser capabilities, and where content is shared across tenants.
  • Review framework escaping, rich-text sanitization, legacy templates, and client-side rendering paths.

Remediate safely

  • Use context-aware framework output encoding and safe DOM APIs; keep untrusted data out of executable contexts.
  • Sanitize intentionally supported markup with a maintained allowlist policy and validate URLs and attributes separately.
  • Update affected rendering components and add tests for every output context using inert sentinel markup.

Authoritative sources

Complete CVE record and remediation plan

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