CVE intelligence and bounded remediation
CVE-2025-48482 — FreeScout is a free self-hosted help desk and shared mailbox
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
- Severity
- Medium
- CVSS
- 5.3 (4.0)
- Published
- 2025-05-30
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-841
Affected products
- freescout / freescout
Matched remediation archetype
General vulnerability remediation
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
- Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
- Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.
Remediate safely
- Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
- Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
- Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.
Authoritative sources
Complete CVE record and remediation plan
The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.