CVE intelligence and bounded remediation
CVE-2025-31960 — HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module
Medium
CVSS 5.3
HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.
- Severity
- Medium
- CVSS
- 5.3 (3.1)
- Published
- 2026-05-06
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-209
Affected products
- hcltech / bigfix_service_management / 23.0
Matched remediation archetype
Information disclosure and sensitive data exposure
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
- Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
- Review metadata, timing, status, length, and existence signals as well as direct content disclosure.
Remediate safely
- Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
- Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
- Update the affected component and add synthetic-data tests for response, error, observability, and export paths.
Authoritative sources
Complete CVE record and remediation plan
The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.