CVE intelligence and bounded remediation

CVE-2025-24785 — iTop is an web based IT Service Management tool

Medium CVSS 4.3

iTop is an web based IT Service Management tool. In version 3.2.0, an attacker may send a URL to the server to trigger a PHP error. The next user trying to load this dashboard would encounter a crashed start page. Version 3.2.1 fixes the issue by checking the provided layout_class before saving the dashboard.

Severity
Medium
CVSS
4.3 (3.1)
Published
2025-05-14
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-20

Affected products

  • combodo / itop

Matched remediation archetype

General vulnerability remediation

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

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