CVE intelligence and bounded remediation

CVE-2025-22462 — Ivanti Neurons For Itsm security vulnerability

Critical CVSS 9.8

An authentication bypass in Ivanti Neurons for ITSM (on-prem only) before 2023.4, 2024.2 and 2024.3 with the May 2025 Security Patch allows a remote unauthenticated attacker to gain administrative access to the system.

Severity
Critical
CVSS
9.8 (3.1)
Published
2025-05-13
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-288

Affected products

  • ivanti / neurons_for_itsm
  • ivanti / neurons_for_itsm / 2023.4
  • ivanti / neurons_for_itsm / 2024.2
  • ivanti / neurons_for_itsm / 2024.3

Matched remediation archetype

Authentication bypass and missing authentication

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Check exposure

  • Map every affected endpoint and protocol path, including alternate ports, legacy routes, recovery flows, service accounts, and machine-to-machine access.
  • Confirm which deployments enable the affected authentication mode and whether the interface is reachable from untrusted networks.
  • Review session, token, credential, and proxy trust configuration without attempting account takeover.

Remediate safely

  • Apply the supported fix and centralize fail-closed authentication before protected request handling.
  • Remove default or embedded credentials, rotate affected secrets and sessions, and bind authentication decisions to the intended audience and channel.
  • Add negative tests for alternate routes, malformed or absent credentials, recovery flows, and proxy-derived identity.

Authoritative sources

Complete CVE record and remediation plan

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