CVE intelligence and bounded remediation

CVE-2025-20139 — Cisco Enterprise Chat And Email security vulnerability

High CVSS 7.5

A vulnerability in chat messaging features of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition. This vulnerability is due to improper validation of user-supplied input to chat entry points. An attacker could exploit this vulnerability by sending malicious requests to a messaging chat entry point in the affected application. A successful exploit could allow the attacker to cause the application to stop responding, resulting in a DoS condition. The application may not recover on its own and may need an administrator to manually restart services to recover.

Severity
High
CVSS
7.5 (3.1)
Published
2025-04-02
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-185

Affected products

  • cisco / enterprise_chat_and_email

Matched remediation archetype

Resource exhaustion and denial of service

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Identify attacker-influenced work factors including input size, nesting, compression, fan-out, regex cost, allocation, recursion, retries, and connection lifetime.
  • Map per-request and shared CPU, memory, disk, descriptor, thread, queue, and downstream-service limits.
  • Determine whether authentication, tenancy, quotas, and rate controls apply before expensive processing begins.

Remediate safely

  • Bound input size, nesting, expansion, work, concurrency, queue depth, retries, and execution time before resource-intensive processing.
  • Release resources on every success, error, cancellation, and timeout path and use backpressure instead of unbounded buffering.
  • Update affected components and add small deterministic tests that assert resource ceilings rather than exhausting a host.

Authoritative sources

Complete CVE record and remediation plan

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