CVE intelligence and bounded remediation

CVE-2025-20129 — Cisco Socialminer security vulnerability

Medium CVSS 5.4

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Severity
Medium
CVSS
5.4 (3.1)
Published
2025-06-04
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200

Affected products

  • cisco / socialminer / 10.5(1)
  • cisco / socialminer / 10.6(1)
  • cisco / socialminer / 10.6(2)
  • cisco / socialminer / 11.0(1)
  • cisco / socialminer / 11.5(1)
  • cisco / socialminer / 11.5(1)su1

Showing 6 representative product identities from 77 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

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