CVE intelligence and bounded remediation
CVE-2025-11450 — ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform
ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link. ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
- Severity
- Medium
- CVSS
- 5.3 (4.0)
- Published
- 2025-10-10
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-79
Affected products
No browser-safe affected-product rows are available.
Matched remediation archetype
Cross-site scripting and unsafe browser output
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace reflected, stored, and DOM-derived untrusted values into HTML, attributes, URLs, styles, scripts, and client-side template sinks.
- Identify affected origins, authenticated user roles, sensitive browser capabilities, and where content is shared across tenants.
- Review framework escaping, rich-text sanitization, legacy templates, and client-side rendering paths.
Remediate safely
- Use context-aware framework output encoding and safe DOM APIs; keep untrusted data out of executable contexts.
- Sanitize intentionally supported markup with a maintained allowlist policy and validate URLs and attributes separately.
- Update affected rendering components and add tests for every output context using inert sentinel markup.
Authoritative sources
Complete CVE record and remediation plan
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