CVE intelligence and bounded remediation

CVE-2024-8548 — Logon Kb Support security vulnerability

High CVSS 8.1

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.

Severity
High
CVSS
8.1 (3.1)
Published
2024-10-01
CISA KEV
Not currently listed
Ecosystem
php/wordpress
Weaknesses
CWE-862

Affected products

  • logon / kb_support

Matched remediation archetype

Authorization bypass, IDOR, and cross-tenant access

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Check exposure

  • Map object and action authorization checks across API, UI, batch, import/export, and background-job paths.
  • Identify tenant, ownership, role, and policy boundaries for affected resources and administrative operations.
  • Use synthetic fixtures to compare intended access matrices without accessing another user's real data.

Remediate safely

  • Enforce server-side authorization at each resource access and state transition using the authenticated principal and trusted tenant context.
  • Scope data queries by tenant and ownership; treat client-supplied identifiers, roles, and policy claims as untrusted.
  • Add deny-by-default policy tests for horizontal and vertical access across every affected transport.

Authoritative sources

Complete CVE record and remediation plan

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