CVE intelligence and bounded remediation

CVE-2024-8404 — An arbitrary file deletion vulnerability exists in PaperCut NG/MF, specifically affecting Windows servers with Web Print enabled

High CVSS 7.8

An arbitrary file deletion vulnerability exists in PaperCut NG/MF, specifically affecting Windows servers with Web Print enabled. To exploit this vulnerability, an attacker must first obtain local login access to the Windows Server hosting PaperCut NG/MF and be capable of executing low-privilege code directly on the server via the web-print-hot-folder. Important: In most installations, this risk is mitigated by the default Windows Server configuration, which restricts local login access to Administrators only. However, this vulnerability could pose a risk to customers who allow non-administrative users to log into the local console of the Windows environment hosting the PaperCut NG/MF application server. Update: This CVE has been updated in May 2025 to update the fixed version and fix process. Please refer to the May 2025 Security Bulletin. Note: This CVE has been split from CVE-2024-3037.

Severity
High
CVSS
7.8 (3.1)
Published
2024-09-26
CISA KEV
Not currently listed
Ecosystem
windows/system
Weaknesses
CWE-59

Affected products

  • papercut / papercut_mf
  • papercut / papercut_ng

Matched remediation archetype

Path traversal, unsafe upload, and file handling

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
  • Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
  • Review canonicalization and containment checks across supported operating systems and storage backends.

Remediate safely

  • Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
  • Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
  • Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.

Authoritative sources

Complete CVE record and remediation plan

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