CVE intelligence and bounded remediation

CVE-2024-7569 — Ivanti Neurons For Itsm security vulnerability

Critical CVSS 9.8

An information disclosure vulnerability in Ivanti ITSM on-prem and Neurons for ITSM versions 2023.4 and earlier allows an unauthenticated attacker to obtain the OIDC client secret via debug information.

Severity
Critical
CVSS
9.8 (3.1)
Published
2024-08-13
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-215, CWE-922

Affected products

  • ivanti / neurons_for_itsm / 2023.2
  • ivanti / neurons_for_itsm / 2023.3
  • ivanti / neurons_for_itsm / 2023.4

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.