CVE intelligence and bounded remediation

CVE-2024-7094 — JS Help Desk security vulnerability

Critical CVSS 9.8

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.

Severity
Critical
CVSS
9.8 (3.1)
Published
2024-08-13
CISA KEV
Not currently listed
Ecosystem
php/wordpress
Weaknesses
CWE-94

Affected products

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Matched remediation archetype

Command, code, expression, and template injection

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Check exposure

  • Trace untrusted values to process execution, interpreters, evaluators, template engines, dynamic imports, and administrative scripting features.
  • Determine whether the affected path is reachable across each trust boundary and which service account or host privilege it inherits.
  • Review configuration for optional execution features, unsafe compatibility modes, and shell invocation.

Remediate safely

  • Replace string-built commands or evaluated code with fixed operations and structured argument APIs that do not invoke a shell.
  • Use strict allowlists for operation identifiers and reject unexpected input before it reaches any interpreter.
  • Update the affected component and add inert regression tests covering metacharacters, encoding variants, and alternate request paths.

Authoritative sources

Complete CVE record and remediation plan

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