CVE intelligence and bounded remediation

CVE-2024-6203 — HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability

High CVSS 8.3

HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g. manually by the victim or automatically by an email client software), the password reset token is leaked to the malicious actor, allowing them to set a new password for the victim's account.This potentially leads to account takeover attacks.HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

Severity
High
CVSS
8.3 (3.1)
Published
2024-08-06
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-640

Affected products

  • haloservicesolutions / haloitsm

Showing 1 representative product identities from 2 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

General vulnerability remediation

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Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

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