CVE intelligence and bounded remediation
CVE-2024-5178 — ServiceNow security vulnerability
ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. The vulnerability is addressed in the listed patches and hot fixes, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
- Severity
- Medium
- CVSS
- 6.9 (4.0)
- Published
- 2024-07-10
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-184
Affected products
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Matched remediation archetype
General vulnerability remediation
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
- Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
- Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.
Remediate safely
- Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
- Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
- Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.
Authoritative sources
Complete CVE record and remediation plan
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