CVE intelligence and bounded remediation

CVE-2024-51739 — Combodo iTop is a simple, web based IT Service Management tool

High CVSS 7.5

Combodo iTop is a simple, web based IT Service Management tool. Unauthenticated user can perform users enumeration, which can make it easier to bruteforce a valid account. As a fix the sentence displayed after resetting password no longer shows if the user exists or not. This fix is included in versions 2.7.11, 3.0.5, 3.1.2, and 3.2.0. Users are advised to upgrade. Users unable to upgrade may overload the dictionary entry `"UI:ResetPwd-Error-WrongLogin"` through an extension and replace it with a generic message.

Severity
High
CVSS
7.5 (3.1)
Published
2024-11-05
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200, CWE-203

Affected products

  • combodo / itop

Showing 1 representative product identities from 3 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.