CVE intelligence and bounded remediation

CVE-2024-39344 — An issue was discovered in the Docusign API package 8.142.14 for Salesforce

High CVSS 8.1

An issue was discovered in the Docusign API package 8.142.14 for Salesforce. The Apttus_DocuApi__DocusignAuthentication__mdt object is installed via the marketplace from this package and stores some configuration information in a manner that could be compromised. With the default settings when installed for all users, the object can be accessible and (via its fields) could disclose some keys. These disclosed components can be combined to create a valid session via the Docusign API. This will generally lead to a complete compromise of the Docusign account because the session is for an administrator service account and may have permission to re-authenticate as specific users with the same authorization flow.

Severity
High
CVSS
8.1 (3.1)
Published
2024-08-21
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200

Affected products

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Matched remediation archetype

Information disclosure and sensitive data exposure

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Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

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