CVE intelligence and bounded remediation

CVE-2024-27301 — Support App is an opensource application specialized in managing Apple devices

High CVSS 7.3

Support App is an opensource application specialized in managing Apple devices. It's possible to abuse a vulnerability inside the postinstall installer script to make the installer execute arbitrary code as root. The cause of the vulnerability is the fact that the shebang `#!/bin/zsh` is being used. When the installer is executed it asks for the users password to be executed as root. However, it'll still be using the $HOME of the user and therefore loading the file `$HOME/.zshenv` when the `postinstall` script is executed. An attacker could add malicious code to `$HOME/.zshenv` and it will be executed when the app is installed. An attacker may leverage this vulnerability to escalate privilege on the system. This issue has been addressed in version 2.5.1 Rev 2. All users are advised to upgrade. There are no known workarounds for this vulnerability.

Severity
High
CVSS
7.3 (3.1)
Published
2024-03-14
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-269

Affected products

  • root3 / support_app

Matched remediation archetype

Privilege escalation and unsafe privilege management

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map service accounts, operating-system identities, roles, capabilities, impersonation, set-user transitions, and administrative helper paths.
  • Determine whether untrusted users or lower-privilege processes can reach the affected transition or modify inputs it trusts.
  • Review file, socket, registry, device, job, container, and cloud-role permissions used before and after privilege changes.

Remediate safely

  • Apply the supported fix and redesign privileged operations as a minimal, authenticated, allowlisted interface.
  • Drop privileges before processing untrusted input, verify the drop succeeds, and remove unnecessary roles, capabilities, and write permissions.
  • Validate ownership and permissions at time of use and add explicit lower-to-higher privilege boundary tests.

Authoritative sources

Complete CVE record and remediation plan

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