CVE intelligence and bounded remediation

CVE-2024-20457 — Cisco Unified Communications Manager Im And Presence Service security vulnerability

Medium CVSS 6.5

A vulnerability in the logging component of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an authenticated, remote attacker to view sensitive information in clear text on an affected system. This vulnerability is due to the storage of unencrypted credentials in certain logs. An attacker could exploit this vulnerability by accessing the logs on an affected system and obtaining credentials that they may not normally have access to. A successful exploit could allow the attacker to access sensitive information from the device.

Severity
Medium
CVSS
6.5 (3.1)
Published
2024-11-06
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200

Affected products

  • cisco / unified_communications_manager_im_and_presence_service / 10.0(1)
  • cisco / unified_communications_manager_im_and_presence_service / 10.0(1)su1
  • cisco / unified_communications_manager_im_and_presence_service / 10.0(1)su2
  • cisco / unified_communications_manager_im_and_presence_service / 10.5(1)
  • cisco / unified_communications_manager_im_and_presence_service / 10.5(1)su1
  • cisco / unified_communications_manager_im_and_presence_service / 10.5(1)su2

Showing 6 representative product identities from 42 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Information disclosure and sensitive data exposure

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Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

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