CVE intelligence and bounded remediation

CVE-2023-5422 — The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication

Critical CVSS 9.1

The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Severity
Critical
CVSS
9.1 (3.1)
Published
2023-10-16
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-295

Affected products

  • otrs / otrs

Showing 1 representative product identities from 3 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Cryptography, certificate, signature, and channel validation

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Inventory affected algorithms, key uses, trust stores, certificate validation settings, random sources, and plaintext channels across clients and services.
  • Determine which secrets, identities, signatures, or data protections depend on the affected primitive or validation path.
  • Check debug, compatibility, fallback, and hostname or audience override settings in build and runtime configuration.

Remediate safely

  • Use a maintained platform cryptographic API with approved algorithms, modes, parameters, randomness, and full peer identity validation.
  • Remove insecure fallback and validation bypasses; separate keys by purpose and load them from managed secret storage.
  • Plan rotation or reissuance for affected keys, certificates, tokens, hashes, or ciphertext and document compatibility sequencing.

Authoritative sources

Complete CVE record and remediation plan

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