CVE intelligence and bounded remediation

CVE-2023-53935 — WBiz Desk security vulnerability

Medium CVSS 5.4

WBiz Desk 1.2 contains a SQL injection vulnerability that allows non-admin users to manipulate database queries through the 'tk' parameter in ticket.php. Attackers can inject crafted SQL statements using UNION-based techniques to extract sensitive database information by sending malformed requests to the ticket endpoint.

Severity
Medium
CVSS
5.4 (3.1)
Published
2025-12-18
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-89

Affected products

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Matched remediation archetype

SQL and data-query injection

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Check exposure

  • Trace request, message, file, and stored values into SQL, ORM query fragments, filters, sort expressions, and other data-query languages.
  • Inventory database roles, reachable schemas, multi-tenant boundaries, and whether stacked or administrative operations are enabled.
  • Check both direct queries and second-order use of previously stored values.

Remediate safely

  • Use parameterized queries or safe query builders for all values; map identifiers and operators through explicit allowlists.
  • Remove raw query concatenation and give the application account only the tables and operations it requires.
  • Update affected data-access components and add regression tests for query structure preservation with inert edge-case inputs.

Authoritative sources

Complete CVE record and remediation plan

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