CVE intelligence and bounded remediation

CVE-2023-48710 — iTop is an IT service management platform

Critical CVSS 9.8

iTop is an IT service management platform. Files from the `env-production` folder can be retrieved even though they should have restricted access. Hopefully, there is no sensitive files stored in that folder natively, but there could be from a third-party module. The `pages/exec.php` script as been fixed to limit execution of PHP files only. Other file types won't be retrieved and exposed. The vulnerability is fixed in 2.7.10, 3.0.4, 3.1.1, and 3.2.0.

Severity
Critical
CVSS
9.8 (3.1)
Published
2024-04-15
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-552

Affected products

  • combodo / itop

Showing 1 representative product identities from 3 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

General vulnerability remediation

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

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