CVE intelligence and bounded remediation

CVE-2023-20211 — Cisco Unified Communications Manager security vulnerability

High CVSS 8.8

A vulnerability in the web-based management interface of Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an authenticated, remote attacker to conduct SQL injection attacks on an affected system. This vulnerability is due to improper validation of user-supplied input. An attacker could exploit this vulnerability by authenticating to the application as a user with read-only or higher privileges and sending crafted HTTP requests to an affected system. A successful exploit could allow the attacker to read or modify data in the underlying database or elevate their privileges.

Severity
High
CVSS
8.8 (3.1)
Published
2023-08-16
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-89

Affected products

  • cisco / unified_communications_manager
  • cisco / unified_communications_manager / 14.0

Showing 2 representative product identities from 4 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

SQL and data-query injection

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Check exposure

  • Trace request, message, file, and stored values into SQL, ORM query fragments, filters, sort expressions, and other data-query languages.
  • Inventory database roles, reachable schemas, multi-tenant boundaries, and whether stacked or administrative operations are enabled.
  • Check both direct queries and second-order use of previously stored values.

Remediate safely

  • Use parameterized queries or safe query builders for all values; map identifiers and operators through explicit allowlists.
  • Remove raw query concatenation and give the application account only the tables and operations it requires.
  • Update affected data-access components and add regression tests for query structure preservation with inert edge-case inputs.

Authoritative sources

Complete CVE record and remediation plan

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