CVE intelligence and bounded remediation

CVE-2023-20044 — A vulnerability in Cisco CX Cloud Agent of could allow an authenticated, local attacker to elevate their privileges

High CVSS 7.3

A vulnerability in Cisco CX Cloud Agent of could allow an authenticated, local attacker to elevate their privileges. This vulnerability is due to insecure file permissions. An attacker could exploit this vulnerability by persuading support to update settings which call the insecure script. A successful exploit could allow the attacker to take complete control of the affected device.

Severity
High
CVSS
7.3 (3.1)
Published
2023-01-20
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-708

Affected products

  • cisco / cx_cloud_agent

Matched remediation archetype

General vulnerability remediation

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.