CVE intelligence and bounded remediation

CVE-2022-34389 — Dell SupportAssist contains a rate limit bypass issues in screenmeet API third party component

Medium CVSS 5.3

Dell SupportAssist contains a rate limit bypass issues in screenmeet API third party component. An unauthenticated attacker could potentially exploit this vulnerability and impersonate a legitimate dell customer to a dell support technician.

Severity
Medium
CVSS
5.3 (3.1)
Published
2023-02-11
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-307

Affected products

  • dell / supportassist_for_business_pcs
  • dell / supportassist_for_home_pcs

Matched remediation archetype

Authentication bypass and missing authentication

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Check exposure

  • Map every affected endpoint and protocol path, including alternate ports, legacy routes, recovery flows, service accounts, and machine-to-machine access.
  • Confirm which deployments enable the affected authentication mode and whether the interface is reachable from untrusted networks.
  • Review session, token, credential, and proxy trust configuration without attempting account takeover.

Remediate safely

  • Apply the supported fix and centralize fail-closed authentication before protected request handling.
  • Remove default or embedded credentials, rotate affected secrets and sessions, and bind authentication decisions to the intended audience and channel.
  • Add negative tests for alternate routes, malformed or absent credentials, recovery flows, and proxy-derived identity.

Authoritative sources

Complete CVE record and remediation plan

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