CVE intelligence and bounded remediation
CVE-2021-38693 — A path traversal vulnerability has been reported to affect QNAP device running QuTScloud, QuTS hero, QTS, QVR Pro Appliance
A path traversal vulnerability has been reported to affect QNAP device running QuTScloud, QuTS hero, QTS, QVR Pro Appliance. If exploited, this vulnerability allows attackers to read the contents of unexpected files and expose sensitive data. We have already fixed this vulnerability in the following versions of QuTScloud, QuTS hero, QTS, QVR Pro Appliance: QuTScloud c5.0.1.1949 and later QuTS hero h5.0.0.1949 build 20220215 and later QuTS hero h4.5.4.1951 build 20220218 and later QTS 5.0.0.1986 build 20220324 and later QTS 4.5.4.1991 build 20220329 and later
- Severity
- Medium
- CVSS
- 5.3 (3.1)
- Published
- 2022-05-05
- CISA KEV
- Not currently listed
- Ecosystem
- operating-system
- Weaknesses
- CWE-22
Affected products
- qnap / qts
- qnap / quts_hero
- qnap / qutscloud
Matched remediation archetype
Path traversal, unsafe upload, and file handling
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
- Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
- Review canonicalization and containment checks across supported operating systems and storage backends.
Remediate safely
- Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
- Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
- Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.
Authoritative sources
Complete CVE record and remediation plan
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