CVE intelligence and bounded remediation

CVE-2021-3742 — A Server-Side Request Forgery (SSRF) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.5.0

High CVSS 8.8

A Server-Side Request Forgery (SSRF) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.5.0. The vulnerability allows an attacker to upload an SVG file containing a malicious SSRF payload. When the SVG file is used as an avatar and opened in a new tab, it can trigger the SSRF, potentially leading to host redirection.

Severity
High
CVSS
8.8 (3.1)
Published
2024-11-15
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-918

Affected products

  • chatwoot / chatwoot

Matched remediation archetype

Server-side request forgery and unintended proxying

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Inventory server-side URL fetchers, webhooks, importers, previews, redirects, proxies, and protocol handlers reachable from untrusted input.
  • Map egress paths to internal services, metadata endpoints, loopback, private address space, and privileged control planes.
  • Review DNS resolution, redirect, proxy, credential-forwarding, and URL parsing behavior without requesting sensitive targets.

Remediate safely

  • Replace arbitrary destinations with named integrations or a strict allowlist of schemes, hosts, ports, and paths.
  • Resolve and validate every destination and redirect hop, then enforce egress policy independently of application checks.
  • Remove ambient credentials and sensitive headers from fetchers; apply response size, time, and content limits.

Authoritative sources

Complete CVE record and remediation plan

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