CVE intelligence and bounded remediation

CVE-2021-35002 — Bmc Track-It! security vulnerability

High CVSS 8.8

BMC Track-It! Unrestricted File Upload Remote Code Execution Vulnerability. This vulnerability allows remote attackers to execute arbitrary code on affected installations of BMC Track-It!. Authentication is required to exploit this vulnerability. The specific flaw exists within the processing of email attachments. The issue results from the lack of proper validation of user-supplied data, which can allow the upload of arbitrary files. An attacker can leverage this vulnerability to execute code in the context of the service account. Was ZDI-CAN-14122.

Severity
High
CVSS
8.8 (3.1)
Published
2024-05-07
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-434

Affected products

  • bmc / track-it! / 20.19.01
  • bmc / track-it! / 20.19.02
  • bmc / track-it! / 20.19.03
  • bmc / track-it! / 20.20.01
  • bmc / track-it! / 20.20.02
  • bmc / track-it! / 20.20.03

Showing 6 representative product identities from 7 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

Path traversal, unsafe upload, and file handling

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace untrusted filenames, archive entries, URLs, and path segments into read, write, include, extraction, and upload operations.
  • Identify filesystem roots, mount permissions, symbolic-link behavior, archive handling, and whether uploaded content is web-accessible or executable.
  • Review canonicalization and containment checks across supported operating systems and storage backends.

Remediate safely

  • Generate server-side storage identifiers and resolve paths beneath a fixed root using filesystem-aware containment checks.
  • Reject absolute, parent-relative, alternate-separator, device, link, and archive entries that escape the intended root.
  • Store uploads outside executable or served paths, validate type and size, and use private atomic temporary files.

Authoritative sources

Complete CVE record and remediation plan

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