CVE intelligence and bounded remediation

CVE-2021-3038 — Paloaltonetworks Globalprotect security vulnerability

Medium CVSS 5.5

A denial-of-service (DoS) vulnerability in Palo Alto Networks GlobalProtect app on Windows systems allows a limited Windows user to send specifically-crafted input to the GlobalProtect app that results in a Windows blue screen of death (BSOD) error. This issue impacts: GlobalProtect app 5.1 versions earlier than GlobalProtect app 5.1.8; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.4.

Severity
Medium
CVSS
5.5 (3.1)
Published
2021-04-20
CISA KEV
Not currently listed
Ecosystem
windows/system
Weaknesses
CWE-20, CWE-248

Affected products

  • paloaltonetworks / globalprotect

Showing 1 representative product identities from 2 source matches. Confirm exact affected versions with the linked vendor and NVD evidence.

Matched remediation archetype

General vulnerability remediation

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Check exposure

  • Confirm the affected component, deployment paths, reachable interfaces, and enabled features from inventories and configuration, without probing production destructively.
  • Compare the advisory's affected conditions with the repository lockfiles, build manifests, artifacts, and runtime inventory.
  • Identify data sensitivity, trust boundaries, and privilege level for every confirmed affected deployment.

Remediate safely

  • Apply a vendor-supported fix or remove the affected component or feature; record the selected change and its source in the repository.
  • Update direct and transitive dependency locks, generated artifacts, deployment manifests, and asset inventories together.
  • Add a regression test for the documented unsafe condition using inert inputs and preserve rollback instructions.

Authoritative sources

Complete CVE record and remediation plan

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