CVE intelligence and bounded remediation

CVE-2021-21326 — Glpi-Project Glpi security vulnerability

High CVSS 7.7

GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 it is possible to create tickets for another user with self-service interface without delegatee systems enabled. This is fixed in version 9.5.4.

Severity
High
CVSS
7.7 (3.1)
Published
2021-03-08
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-862

Affected products

  • glpi-project / glpi

Matched remediation archetype

Authorization bypass, IDOR, and cross-tenant access

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map object and action authorization checks across API, UI, batch, import/export, and background-job paths.
  • Identify tenant, ownership, role, and policy boundaries for affected resources and administrative operations.
  • Use synthetic fixtures to compare intended access matrices without accessing another user's real data.

Remediate safely

  • Enforce server-side authorization at each resource access and state transition using the authenticated principal and trusted tenant context.
  • Scope data queries by tenant and ownership; treat client-supplied identifiers, roles, and policy claims as untrusted.
  • Add deny-by-default policy tests for horizontal and vertical access across every affected transport.

Authoritative sources

Complete CVE record and remediation plan

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