CVE intelligence and bounded remediation
CVE-2021-1562 — Cisco Broadworks Application Server security vulnerability
A vulnerability in the XSI-Actions interface of Cisco BroadWorks Application Server could allow an authenticated, remote attacker to access sensitive information on an affected system. This vulnerability is due to improper input validation and authorization of specific commands that a user can execute within the XSI-Actions interface. An attacker could exploit this vulnerability by authenticating to an affected device and issuing a specific set of commands. A successful exploit could allow the attacker to join a Call Center instance and have calls that they do not have permissions to access distributed to them from the Call Center queue. At the time of publication, Cisco had not released updates that address this vulnerability for Cisco BroadWorks Application Server. However, firmware patches are available.
- Severity
- Medium
- CVSS
- 4.3 (3.1)
- Published
- 2021-07-08
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-200, CWE-20
Affected products
- cisco / broadworks_application_server
Matched remediation archetype
Information disclosure and sensitive data exposure
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
- Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
- Review metadata, timing, status, length, and existence signals as well as direct content disclosure.
Remediate safely
- Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
- Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
- Update the affected component and add synthetic-data tests for response, error, observability, and export paths.
Authoritative sources
Complete CVE record and remediation plan
The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.