CVE intelligence and bounded remediation
CVE-2020-7472 — Sugarcrm Sugarcrm security vulnerability
Critical
CVSS 9.8
An authorization bypass and PHP local-file-include vulnerability in the installation component of SugarCRM before 8.0, 8.0 before 8.0.7, 9.0 before 9.0.4, and 10.0 before 10.0.0 allows for unauthenticated remote code execution against a configured SugarCRM instance via crafted HTTP requests. (This is exploitable even after installation is completed.).
- Severity
- Critical
- CVSS
- 9.8 (3.1)
- Published
- 2020-11-12
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-20, CWE-94
Affected products
- sugarcrm / sugarcrm
Matched remediation archetype
Command, code, expression, and template injection
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Check exposure
- Trace untrusted values to process execution, interpreters, evaluators, template engines, dynamic imports, and administrative scripting features.
- Determine whether the affected path is reachable across each trust boundary and which service account or host privilege it inherits.
- Review configuration for optional execution features, unsafe compatibility modes, and shell invocation.
Remediate safely
- Replace string-built commands or evaluated code with fixed operations and structured argument APIs that do not invoke a shell.
- Use strict allowlists for operation identifiers and reject unexpected input before it reaches any interpreter.
- Update the affected component and add inert regression tests covering metacharacters, encoding variants, and alternate request paths.
Authoritative sources
Complete CVE record and remediation plan
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