CVE intelligence and bounded remediation

CVE-2020-5365 — Dell EMC Isilon versions 8.2.2 and earlier contain a remotesupport vulnerability

High CVSS 7.5

Dell EMC Isilon versions 8.2.2 and earlier contain a remotesupport vulnerability. The pre-configured support account, remotesupport, is bundled in the Dell EMC Isilon OneFS installation. This account is used for diagnostics and other support functions. Although the default password is different for every cluster, it is predictable.

Severity
High
CVSS
7.5 (3.1)
Published
2020-05-20
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-341, CWE-330

Affected products

  • dell / emc_isilon_onefs

Matched remediation archetype

Cryptography, certificate, signature, and channel validation

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Check exposure

  • Inventory affected algorithms, key uses, trust stores, certificate validation settings, random sources, and plaintext channels across clients and services.
  • Determine which secrets, identities, signatures, or data protections depend on the affected primitive or validation path.
  • Check debug, compatibility, fallback, and hostname or audience override settings in build and runtime configuration.

Remediate safely

  • Use a maintained platform cryptographic API with approved algorithms, modes, parameters, randomness, and full peer identity validation.
  • Remove insecure fallback and validation bypasses; separate keys by purpose and load them from managed secret storage.
  • Plan rotation or reissuance for affected keys, certificates, tokens, hashes, or ciphertext and document compatibility sequencing.

Authoritative sources

Complete CVE record and remediation plan

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