CVE intelligence and bounded remediation

CVE-2020-4079 — Combodo iTop is a web based IT Service Management tool

High CVSS 7.7

Combodo iTop is a web based IT Service Management tool. In iTop before versions 2.7.2 and 2.8.0, when the ajax endpoint for the "excel export" portal functionality is called directly it allows getting data without scope filtering. This allows a user to access data they which they should not have access to. This is fixed in versions 2.7.2 and 3.0.0.

Severity
High
CVSS
7.7 (3.1)
Published
2021-01-12
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-200

Affected products

  • combodo / itop
  • combodo / itop / 2.7.3

Matched remediation archetype

Information disclosure and sensitive data exposure

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Trace sensitive data through responses, errors, logs, metrics, traces, caches, exports, files, backups, and client bundles.
  • Identify affected subjects, tenants, retention windows, access controls, and downstream copies without opening unnecessary sensitive records.
  • Review metadata, timing, status, length, and existence signals as well as direct content disclosure.

Remediate safely

  • Minimize collection and output, apply field-level authorization and redaction at a centralized boundary, and return generic external errors.
  • Remove secrets and sensitive data from logs, artifacts, URLs, caches, and client-side bundles; rotate credentials that may have been exposed.
  • Update the affected component and add synthetic-data tests for response, error, observability, and export paths.

Authoritative sources

Complete CVE record and remediation plan

The detailed catalog view below loads this exact record, its source evidence, and the full seven-phase agentic change plan.