CVE intelligence and bounded remediation

CVE-2020-3402 — Cisco Unified Customer Voice Portal security vulnerability

High CVSS 7.5

A vulnerability in the Java Remote Method Invocation (RMI) interface of Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to access sensitive information on an affected device. The vulnerability exists because certain RMI listeners are not properly authenticated. An attacker could exploit this vulnerability by sending a crafted request to the affected listener. A successful exploit could allow the attacker to access sensitive information on an affected device.

Severity
High
CVSS
7.5 (3.1)
Published
2020-07-02
CISA KEV
Not currently listed
Ecosystem
java/maven
Weaknesses
CWE-306

Affected products

  • cisco / unified_customer_voice_portal

Matched remediation archetype

Authentication bypass and missing authentication

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Check exposure

  • Map every affected endpoint and protocol path, including alternate ports, legacy routes, recovery flows, service accounts, and machine-to-machine access.
  • Confirm which deployments enable the affected authentication mode and whether the interface is reachable from untrusted networks.
  • Review session, token, credential, and proxy trust configuration without attempting account takeover.

Remediate safely

  • Apply the supported fix and centralize fail-closed authentication before protected request handling.
  • Remove default or embedded credentials, rotate affected secrets and sessions, and bind authentication decisions to the intended audience and channel.
  • Add negative tests for alternate routes, malformed or absent credentials, recovery flows, and proxy-derived identity.

Authoritative sources

Complete CVE record and remediation plan

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