CVE intelligence and bounded remediation

CVE-2020-3163 — Cisco Unified Contact Center Enterprise security vulnerability

High CVSS 7.1

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Severity
High
CVSS
7.1 (2.0)
Published
2020-02-19
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-362

Affected products

  • cisco / unified_contact_center_enterprise

Matched remediation archetype

Race condition, TOCTOU, and lifecycle synchronization

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Check exposure

  • Map concurrent actors, shared state, lock boundaries, signals, callbacks, retries, and check-then-use sequences in the affected path.
  • Determine whether untrusted users can influence timing, object names, filesystem state, or repeated state transitions.
  • Identify clustered and multi-process behavior that repository-local tests may not represent.

Remediate safely

  • Make the sensitive state transition atomic or protect it with a consistently ordered synchronization primitive.
  • Perform authorization and invariant checks on the same authoritative object and transaction used for the operation.
  • Use unique private resources, safe ownership transfer, and idempotent operations; add deterministic concurrency regression tests.

Authoritative sources

Complete CVE record and remediation plan

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