CVE intelligence and bounded remediation
CVE-2020-21641 — Zohocorp Manageengine Analytics Plus security vulnerability
High
CVSS 7.5
Out-of-Band XML External Entity (OOB-XXE) vulnerability in Zoho ManageEngine Analytics Plus before 4.3.5 allows remote attackers to read arbitrary files, enumerate folders and scan internal ports via crafted XML license file.
- Severity
- High
- CVSS
- 7.5 (3.1)
- Published
- 2022-08-15
- CISA KEV
- Not currently listed
- Ecosystem
- software/application
- Weaknesses
- CWE-611
Affected products
- zohocorp / manageengine_analytics_plus
Matched remediation archetype
XML external entity and unsafe XML processing
This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.
Check exposure
- Inventory XML parsers used by APIs, file imports, office or image formats, identity protocols, feeds, and background jobs.
- Determine whether document type declarations, external entities, XInclude, schemas, or network resolvers are enabled.
- Map parser filesystem and network access and the sensitivity of documents it processes.
Remediate safely
- Configure each parser to reject document type declarations and disable external entity, XInclude, and network resolution features.
- Prefer a data format or hardened parser that does not support external resolution, and apply input size and depth limits.
- Update affected XML libraries and centralize secure parser construction so callers cannot silently override it.
Authoritative sources
Complete CVE record and remediation plan
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