CVE intelligence and bounded remediation

CVE-2020-11543 — OpsRamp Gateway before 7.0.0 has a backdoor account vadmin with the password 9vt@f3Vt that allows root SSH access to the server

Critical CVSS 9.8

OpsRamp Gateway before 7.0.0 has a backdoor account vadmin with the password 9vt@f3Vt that allows root SSH access to the server. This issue has been resolved in OpsRamp Gateway firmware version 7.0.0 where an administrator and a system user accounts are the only available user accounts for the gateway appliance.

Severity
Critical
CVSS
9.8 (3.1)
Published
2020-04-08
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-798

Affected products

  • opsramp / gateway / 3.0.0

Matched remediation archetype

Authentication bypass and missing authentication

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Check exposure

  • Map every affected endpoint and protocol path, including alternate ports, legacy routes, recovery flows, service accounts, and machine-to-machine access.
  • Confirm which deployments enable the affected authentication mode and whether the interface is reachable from untrusted networks.
  • Review session, token, credential, and proxy trust configuration without attempting account takeover.

Remediate safely

  • Apply the supported fix and centralize fail-closed authentication before protected request handling.
  • Remove default or embedded credentials, rotate affected secrets and sessions, and bind authentication decisions to the intended audience and channel.
  • Add negative tests for alternate routes, malformed or absent credentials, recovery flows, and proxy-derived identity.

Authoritative sources

Complete CVE record and remediation plan

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