CVE intelligence and bounded remediation

CVE-2020-11443 — Zoom It Installer security vulnerability

High CVSS 8.5

The Zoom IT installer for Windows (ZoomInstallerFull.msi) prior to version 4.6.10 deletes files located in %APPDATA%\Zoom before installing an updated version of the client. Standard users are able to write to this directory, and can write links to other directories on the machine. As the installer runs with SYSTEM privileges and follows these links, a user can cause the installer to delete files that otherwise cannot be deleted by the user.

Severity
High
CVSS
8.5 (2.0)
Published
2020-05-04
CISA KEV
Not currently listed
Ecosystem
windows/system
Weaknesses
CWE-59, CWE-732

Affected products

  • zoom / it_installer

Matched remediation archetype

Privilege escalation and unsafe privilege management

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map service accounts, operating-system identities, roles, capabilities, impersonation, set-user transitions, and administrative helper paths.
  • Determine whether untrusted users or lower-privilege processes can reach the affected transition or modify inputs it trusts.
  • Review file, socket, registry, device, job, container, and cloud-role permissions used before and after privilege changes.

Remediate safely

  • Apply the supported fix and redesign privileged operations as a minimal, authenticated, allowlisted interface.
  • Drop privileges before processing untrusted input, verify the drop succeeds, and remove unnecessary roles, capabilities, and write permissions.
  • Validate ownership and permissions at time of use and add explicit lower-to-higher privilege boundary tests.

Authoritative sources

Complete CVE record and remediation plan

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