CVE intelligence and bounded remediation

CVE-2019-9745 — CloudCTI HIP Integrator Recognition Configuration Tool allows privilege escalation via its EXQUISE integration

High CVSS 7.8

CloudCTI HIP Integrator Recognition Configuration Tool allows privilege escalation via its EXQUISE integration. This tool communicates with a service (Recognition Update Client Service) via an insecure communication channel (Named Pipe). The data (JSON) sent via this channel is used to import data from CRM software using plugins (.dll files). The plugin to import data from the EXQUISE software (DatasourceExquiseExporter.dll) can be persuaded to start arbitrary programs (including batch files) that are executed using the same privileges as Recognition Update Client Service (NT AUTHORITY\SYSTEM), thus elevating privileges. This occurs because a higher-privileged process executes scripts from a directory writable by a lower-privileged user.

Severity
High
CVSS
7.8 (3.1)
Published
2019-10-14
CISA KEV
Not currently listed
Ecosystem
software/application
Weaknesses
CWE-269

Affected products

  • cloudcti / hip_integrator_recognition_configuration_tool

Matched remediation archetype

Privilege escalation and unsafe privilege management

This catalog composition supplies bounded fallback guidance. Explicitly reviewed curated workflows load with the complete record below.

Check exposure

  • Map service accounts, operating-system identities, roles, capabilities, impersonation, set-user transitions, and administrative helper paths.
  • Determine whether untrusted users or lower-privilege processes can reach the affected transition or modify inputs it trusts.
  • Review file, socket, registry, device, job, container, and cloud-role permissions used before and after privilege changes.

Remediate safely

  • Apply the supported fix and redesign privileged operations as a minimal, authenticated, allowlisted interface.
  • Drop privileges before processing untrusted input, verify the drop succeeds, and remove unnecessary roles, capabilities, and write permissions.
  • Validate ownership and permissions at time of use and add explicit lower-to-higher privilege boundary tests.

Authoritative sources

Complete CVE record and remediation plan

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